Privacy Policy

1. Information we may collect

We collect information that helps us operate the website, respond to travel inquiries, and support booking-related requests. This may include:

• Contact details such as name, email address, phone number, billing address, and preferred method of contact.
• Trip details such as destination, travel dates, route, airline or provider name, passenger count, travel preferences, and special request notes.
• Passenger and booking details that you choose to provide, including names as shown on travel documents, booking reference, ticket number, or itinerary details.
• Payment and billing information needed to process or support a transaction. Complete card details may be handled by payment processors or booking providers.
• Website information such as device type, browser, pages viewed, referral source, approximate location, cookie preferences, and form interactions.

2. How we use information

We use personal information to answer questions, review booking details, prepare travel options, communicate support steps, process service requests, and maintain records of customer communications.

We may also use information to improve website performance, prevent misuse, meet legal obligations, and send service-related updates.

3. When information may be shared

Travel services often require coordination with third parties. We may share only the information reasonably needed with airlines, payment processors, fraud-prevention tools, technology vendors, professional advisors, and booking support providers.

We may also disclose information if required by law, court order, government request, payment dispute, fraud review, or to protect the rights, safety, and security of Treservation, travelers, suppliers, or the public.

4. Cookies, analytics, and advertising

Our website may use cookies, pixels, tags, or similar technologies to keep the site functional, remember preferences, measure performance, understand traffic sources, and evaluate advertising effectiveness.

You can manage browser cookies through your browser settings and may also use platform-level opt-out tools where available.

5. Third-party links and provider privacy rules

Our website may link to airline, payment, map, insurance, or travel provider websites. Those third parties control their own websites, privacy practices, booking systems, and customer records. Please review their policies before submitting information directly to them.

6. Retention, security, and your choices

We keep information only as long as reasonably needed for the purposes described in this policy, including customer support, booking records, accounting, legal compliance, fraud prevention, dispute handling, and service improvement.

We use reasonable administrative, technical, and physical safeguards to protect information. No website, email, phone communication, or data transmission can be guaranteed completely secure.

7. Policy updates and contact

We may update this Privacy Policy when our services, technology, suppliers, or legal obligations change. To make a privacy request or ask a question, email support@treservation.com or call +1 (877) 290-6441.